Do you need help with your website? Are you uncertain about your online strategy? 

emthax digital offers stress free help for small business start-ups or existing businesses who want to refresh, improve or scale-up their existing website and marketing.

How I can help your business

Strategy and Planning

Whether your business is offline or online, it's easy to get bogged down in how best to present yourself. I will chat with you and we can work together to create a plan.

Website set up and improvement

It's not so hard to set up a website yourself these days, but do you know exactly what you need? I can help you think about which platform to use and what to look for from them. Already have a website and it doesn't seem to work? I can review this with you to see what can be done to meet your needs.

Social media strategy, review and ongoing management

Decisions about which channels to be on, planning what to post, judging how often to post all need thought, alongside understanding the metrics of what is and isn't working. I can help you work this out, and contribute to content creation and planning if you don't have the time.

Online marketing

If you have an e-commerce business, you'll be using or thinking about using online advertising. If it's not working as well as you'd hope, we can review. If you want to increase awareness of your business, gain clients or leads, then there are several ways to do this and we can develop a plan together.

Project Management

Sometimes there's not enough time in the day to get stuff done. I can help you organise when to do things or take over major projects entirely, from getting a website built to integration of your website with 3rd party tools.

Customer acquisition and loyalty

We can discuss your goals and the audience you want to attract, then come up with strategies from advertising to competitions, driving referrals and reviews and creating good customer relationships.

Why being online is important to your business

People can find you

Most people use the internet to find a business they know and want to contact, or to find something they want, whether it's a service or an item. With this in mind you just have to have a website, or at the very least a page on a social media channel.

It's a worldwide shop window

A website is a shop window, or even a shop. Increasingly, customers are happy to purchase online and to book appointments, but they need persuading to buy from you, so you must get the presentation right and make it easy for potential customers/clients to understand what you do and to be able to contact you.

You can easily build your customer base

There are a host of tools online that you can use to drive people to your website. Once there, we need to make sure they understand what you're offering and find it easy to buy a product or to contact you for your service. 

There are a lot of advertising opportunities

Google ads, social media ads, those ads that follow you as you browse the internet, email campaigns, competitions, banners...there's a lot you can do, and many ways to do it. I can help you plan out campaigns that are affordable and that work.

Use it to boost your reputation

Few things drive a sale better than a good customer review. It's worth while spending time setting up reviews on your website, social channel and on Google and I can help you do this.

Be online and foster good customer relationships

When you are online, you can communicate with your customers easily and promptly so they stay loyal to you.

Interested?

Please contact me for a free 15 minute consultation 

Please include your website address if you have a live site and a brief description of what you need

Testimonials

Online Upgrade

If, like me, you own a SME and are looking for someone who can guide you through the trials and tribulations of upgrading your online presence and social media activity whilst avoiding costly mistakes, then look no further. She is knowledgeable, efficient, tenacious, cost-conscious and pragmatic - a real breath of fresh air. She also has a knack for getting down to the nitty gritty without clouding everything with jargon, is reliable a good communicator, and fun to work with.

 

Maggie Calmels, Owner, Licensed to Charm

New Business Website Help

Emma kept things simple, explained why I need them and told me how to do it. It made the whole process so much easier.


I had started my website but was quickly confronted with all sorts of decisions I didn't understand, and Emma helped me with these. She also guided me through the SEO elements of the build so that my site was immediately showing on Google once I'd gone live. 

Peter Wallman, Owner, P.J. Wallman 

Project Management

I have worked with Emma Thackara for over 10 years. It is rare to work with such a capable and highly intelligent digital marketing and project manager. For managing global digital marketing teams including SEO / Social and project managing global digital projects, I would highly recommend Emma.

Paul Britton, Owner, Origin Digital Ltd

New Business Marketing Advice

I was very worried about how to promote my business online. Emma talked with me about what I wanted, my expectations and my time constraints, and helped me put together a plan that I can manage myself and which is helping me meet my goals.

Frances Towneley, Owner, Towneley Upholstery

About me

I'm here to help

Hi, I'm Emma Thackara. My aim is to breathe new life into your web presence without using jargon, acronyms or bluster. I like to explain things in simple English, and everything I suggest will be to help your business thrive with the least possible stress or fuss.

I worked for many years in London at a publishing company, Eaglemoss Ltd, that sold most of its products online. I managed their websites and all aspects of online fulfilment and digital marketing.

I’ve now moved back to Northumberland and am working freelance from my cottage by the sea near Amble. I'm using my practical web and marketing experience to help smaller businesses particularly in Newcastle, Northumberland and Durham, but I'm happy to help wherever you are based. 

Visit my LinkedIn page